When will my order ship?

Thank you so much for your order! We are not able to provide exact shipping dates for orders, but here some general information to help with estimating when your order will ship.

  • Orders placed during our off-season when the shipping window is closed will ship in spring. Our estimated shipping timeframes are based largely on your hardiness zone, but weather and plant readiness are also factors. Once we have approximate dates for the opening of the shipping window for each area from our growers, we will publish them here.  Please bear in mind, that once the shipping window opens, it can take a few weeks for our growers to get caught up on shipping the backlog of pre-orders that have been placed over late fall and winter. 
  • Orders placed in March -early May may have shipping times that are longer than typical due to the high number of orders placed during this period as well as the backlog of pre-orders placed in the off-season.  For the earliest possible shipping date in spring, we recommend placing a pre-order in the off season, as pre-orders will be the first orders shipped once the shipping window opens. Our growers work hard to get orders out as quickly as possible, but factors such as plant readiness and weather may cause additional delays.  More information on current shipping timeframes can be found here
  • Orders placed late May-early October typically ship within 10 business days. During periods of extreme heat, our growers may delay shipping in order to ensure that your plants arrive to you healthy and ready to be planted. 

You can track your order once it ships on our order tracking page

If you have additional questions about the estimated shipping time for your order or need to delay shipping, please reach out to our customer care team for help.